ORDER & SHIPPING INFO>> 

SHIPPING SCHEDULE

Orders are routinely shipped at least twice each week. However, this is a small operation and sometimes orders may take up to 3 weeks to fulfill. Please be patient.


IMPORTANT: PLEASE INCLUDE YOUR PHONE NUMBER WITH YOUR ORDER!

Please include a phone number where you can be reached in case of any problems with your order. Your information is kept private here. Sometimes it is just expedient to give a customer a call if we have a problem.


DOMESTIC SHIPPING AND HANDLING

USPS with TRACKING CONFIRMATION. Domestic Shipping Flat Rates start at $5.50.
(shipping prices are subject to change)


MILITARY APO/FPO

USPS. We Gladly ship to APO and FPO addresses. Tracking applies only to the first leg of the trip within the CONUS. However, once it leaves the country it is out of our hands. Buyer assumes liability. APO/FPO orders may take 3 to 6 weeks for delivery.


CANADA / MEXICO SHIPPING

USPS Airmail. Canada / Mexico shipping Rates start at $13.50
(shipping prices are subject to change)


INTERNATIONAL SHIPPING

USPS Airmail. International flat shipping rates start at $17.50
(shipping prices are subject to change)


PAYMENT OPTIONS

I primarily use Paypal for online orders, but I can take checks / MOs / cash by traditional snailmail. If you do not have a Paypal account, don't worry you can still use Paypal to pay with your CC / Debit card with no signup.

http://www.spiralscripts.co.uk/FAQ/paying-by-credit-card-using-paypal.html

RETURN POLICIES

SHIRTS: Need a size exchange? No problem. Please return your items within 14 days in unused/unworn condition if you have a problem.

BELTS: These are custom sewn to spec and there will be a %15 fee on size exchange once belt has shipped.

KNIVES: There will be a 20% restocking fee for canceled orders. These are custom, and there are wait times involved in making the scabbards to get them out the door. This is a design/fabrication shop, not amazon or walmart. Please make sure it is cool with your significant other, your finances are sound, and you are sober before you place an order.

20% may seem a little steep but Buyer's Remorse REALLY messes up our system. Irresponsible orders make a knife unavailable to other customers by taking it out of store inventory. It also takes time and energy away from us actually physically making things for our other customers to deal with paper work and e-mails involved in cancelling an order, and taking an order out of the system.

Thanks,
Ben Bawidamann

CONTACT
For all service/order information please contact:

orders@bawidamann.com